Government Travel Consultant
C
CI AzumanoTravel Management
United StatesFull-Time
Salary18 USD per hour
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Job Details
- Required Skills
- Customer service
Requirements
- High School Diploma or GED, with some post-high school education.
- Travel industry experience.
- Working knowledge of WorldSpan GDS.
- Working knowledge of SABRE GDS.
- Proactive approach to systems and processes.
- Strong written and verbal communication skills.
- Strong customer service skills.
- Positive attitude.
- Availability for required weekend work.
- Availability to attend one week of in-person orientation in Virginia Beach, VA.
Responsibilities
- Secure air, car and hotel accommodations for contracted government agencies.
- Ensure that all aspects of booked travel (domestic and international) adhere to all government travel regulations.
- Validate that a high quality of accommodation and transportation is secured.
- Ensure all queues are maintained throughout the day.
- Initiate cancellation or reservation change processes to their completion, including client agency notification.
- Provide status updates to client agencies regarding pending travel.
- Conduct routine research of travel industry changes, trends and offerings.
- Maintain a professional customer service attitude while recommending value-added services.
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