Interpreting Project Manager
New
D
Day TranslationsLanguage Services
ColombiaFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English (Native or C1) and fluency in a foreign language
- Required Skills
- Project ManagementProblem SolvingCustomer serviceMultitaskingInterpersonal skillsBudgeting
Requirements
- University degree in Business Administration, International Relations, Translations, or any relevant field is preferred.
- Experience in interpreting project management, business administration, and customer service, or a similar role.
- Advanced verbal and written communication skills in English (Native or C1).
- Fluency in a foreign language.
- Ability to handle changing requests in a day-to-day environment.
- Strong decision making, organizational skills, problem solving, and attention to detail.
- Ability to prioritize and multitask.
- Excellent cross-cultural and interpersonal communication skills.
- Strong sense of professionalism, accountability, and politeness.
- Experience working in dynamic remote teams.
- Knowledge and experience managing conference events or remote simultaneous events is a plus.
- Project management certificate or training is a plus.
Responsibilities
- Perform cost analysis, prepare project budgets and quotes for clients, and work within established budget goals.
- Manage the complete project lifecycle from initial client contact to database updates to final review after completion.
- Ensure that all milestone stages are completed and reviewed for quality.
- Adhere to applicable policies and standard operating procedures.
- Answer client queries thoroughly via chats, phone calls, and emails on time.
- Understand client needs and use a result-driven approach to expedite communication.
- Develop and maintain a trusted relationship with clients as well as establish and preserve excellent relationships with freelancers globally.
- Report activity and actively communicate with peers.
- Handle freelancers’ queries and negotiate their rates as needed.
- Conduct screening of freelancers to be used in projects and ensure their understanding and application of DT policies and procedures.
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