Implementation Coordinator
New
I
InSite HealthBehavioral Health
Remote with periodic on-site presence in Nashville, TNFull-TimeMiddle
Salary60,000 - 75,000 USD per year
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Job Details
- Experience
- 2+ years
- Required Skills
- Project ManagementTechnical supportSaaSAsana
Requirements
- 2+ years of experience in project coordination, implementation management, or operations.
- Experience in SaaS, healthcare, or an education environment.
- Strong organizational and project management skills.
- Ability to manage multiple workstreams simultaneously.
- Comfortable coordinating with technical teams on configuration and integration tasks.
- Excellent written communication skills.
- Ability to coordinate across multiple internal and external stakeholders.
- Self-directed with experience managing complex workloads.
Responsibilities
- Coordinate SIS data feeds, SSO configuration, and school roster setup with engineering and IT teams.
- Manage school-level platform configuration, user accounts, and workflow settings.
- Maintain the master implementation project plan across five rollout phases.
- Track onboarding milestones and identify/escalate potential delays.
- Coordinate scheduling for virtual and in-person training sessions for school staff.
- Serve as first-line technical support for platform issues during rollout.
- Maintain support logs and report on issue volume and resolution timelines.
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