Network Intelligence Advisor
K
KentikNetwork Intelligence
Must be located on the U.S. West CoastFull-TimeSenior
SalaryBase salary range for this position is: $144,000 - $168,000, with an expected overall targeted earnings (OTE) range of: $180,000 - $210,000
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Job Details
- Experience
- 5+ years
- Required Skills
- CiscoLinux
Requirements
- 5+ years of experience in a high-tech solutions engineering, professional services, or network engineering role.
- Must be located on the U.S. West Coast.
- Strong demonstrable understanding of network and application protocols, including Netflow, BGP, SNMP, DNS, TCP/IP, and HTTP.
- Proven experience managing Cisco/Juniper routers and Linux servers.
- Familiarity with network observability or monitoring suites.
- Exceptional verbal and written communication skills.
- Understanding of DDoS attacks and basic mitigation methods.
- Ability to travel up to 25% of the time.
- Technical curiosity and pursuit of new knowledge and best practices.
Responsibilities
- Lead and execute technical professional services projects, ensuring successful implementation of advanced features and integrations.
- Provide expert guidance on network observability, helping customers design and optimize their infrastructure using Kentik insights.
- Proactively analyze customer usage patterns and network data to uncover and recommend specific features or workflows for added value.
- Help customers integrate Kentik with in-house tools, systems, and workflows using APIs and scripting.
- Conduct technical check-ins to maintain success rates, share roadmaps, and identify new expansion opportunities.
- Act as a champion for customer requirements, channeling technical feedback and feature requests to the Product Management organization.
- Assist in identifying opportunities to expand technical documentation and collateral.
- Partner with Customer Success, Product, and Engineering teams to ensure alignment with customer goals.
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