Network Intelligence Advisor
K
KentikNetwork Intelligence
Remote – United StatesFull-TimeSenior
SalaryBase salary range for this position is: $144,000 - $168,000, with an expected overall targeted earnings (OTE) range of: $180,000 - $210,000
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Job Details
- Experience
- 5+ years
- Required Skills
- CiscoLinux
Requirements
- 5+ years of experience in a high-tech solutions engineering, professional services, or network engineering role
- Strong understanding of network and application protocols, including Netflow, BGP, SNMP, DNS, TCP/IP, and HTTP
- Proven experience managing Cisco/Juniper routers and Linux servers
- Familiarity with network observability or monitoring suites (e.g., Kentik, Netscout Arbor, Splunk, Dynatrace, Catchpoint)
- Exceptional verbal and written communication skills for technical conversations with staff-level engineers and architects
- Understanding of DDoS attacks and basic mitigation methods
- Ability to travel up to 25% of the time
- Python, Bash, or Ansible experience (nice to have)
- Knowledge of public cloud architectures like AWS, GCP, or Azure (nice to have)
- Familiarity with LibreNMS, Elastic, Grafana, or Prometheus (nice to have)
Responsibilities
- Lead and execute technical professional services projects, ensuring successful implementation of advanced features and integrations
- Provide expert guidance on network observability, helping customers design and optimize their infrastructure using Kentik insights
- Proactively analyze customer usage patterns and network data to uncover and recommend new opportunities for value
- Help customers integrate Kentik with their own in-house tools, systems, and workflows, utilizing APIs and scripting
- Conduct technical check-ins to maintain success rates, share roadmap, and identify opportunities for expanded platform use
- Champion customer requirements by channeling technical feedback and feature requests to Product Management
- Collaborate with Customer Success, Product, and Engineering teams to ensure alignment with customer goals
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