German Speaking Customer Support Agent SIXT Share
New
S
SIXTShared mobility
Spain, requires flexibility to work shifts, including weekends and night shiftsFull-Time
Salary not disclosed
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Job Details
- Languages
- Dutch, English (C1 level or higher)
- Required Skills
- Analytical SkillsProblem SolvingCustomer serviceMicrosoft OfficeCustomer support
Requirements
- Fluency in Dutch and English (C1 level or higher)
- Previous experience in customer service
- Strong communication skills and empathy
- Strong analytical and problem-solving skills
- Ability to respond quickly to new situations
- Confidence using computers and software
- Proficiency in Microsoft Office
Responsibilities
- Handle incoming customer inquiries via phone and email
- Resolve customer complaints with empathy
- Provide tailored solutions and collect customer feedback
- Analyze customer requests and identify needs
- Anticipate customer needs and maintain a service-oriented mindset
- Work flexibly across different shifts, including weekends and night shifts
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