Patient Services Representative
New
H
Harris Global Business Services Inc.Healthcare Administration
PhilippinesFull-TimeEntry
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Customer service
Requirements
- Preferably a college graduate or at least 2 years completed in college.
- Strong written and verbal communication skills.
- Ability to work effectively with minimal supervision.
- Proficiency in the use of email.
- Strong organizational skills with the ability to set priorities and meet deadlines.
- Ability to perform simple mathematical calculations.
- Detail-oriented with the ability to handle confidential information.
- Flexibility with work schedule.
- At least 1 year of call center experience in medical accounts and programs is a plus.
- Degrees and courses related to the medical field are a plus.
Responsibilities
- Answer incoming calls and assist patients with queries and concerns according to departmental standards.
- Place outbound collection calls to patients regarding outstanding balances.
- Coordinate information between consumers, families, medical personnel, and administrative staff.
- Assist third-party entities and insurance providers with patient account inquiries.
- Safeguard protected health information to ensure strict adherence to HIPAA guidelines.
- Maintain reliable attendance and punctuality while supporting departmental and company goals.
View Full Description & ApplyYou'll be redirected to the employer's site
