Client Services Director - Medical Communications
A
Avalere HealthMedical Communications
Remote (US) / Philadelphia, PA / Chicago, ILFull-TimeDirector
Salary180,000 - 200,000 USD per year
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Job Details
- Required Skills
- Business DevelopmentAccount Management
Requirements
- Extensive client services experience in medical communications.
- Strong track record across both publications and medical affairs deliverables.
- Proven leadership expertise, including managing and developing high-performing teams.
- Commercially focused with experience identifying and driving account growth opportunities.
- Proactive, solutions-oriented mindset.
- Experience with continuous improvement and innovation (e.g., omnichannel, technology, and AI).
- Ability to contribute to broader unit leadership and shape team capability.
Responsibilities
- Lead and oversee delivery across oncology accounts, ensuring excellence across publications and medical affairs programmes.
- Provide strategic direction to clients, driving alignment between scientific value and commercial objectives.
- Identify and develop organic growth opportunities within existing accounts, contributing to overall revenue growth.
- Build and maintain strong, trusted relationships with senior client stakeholders.
- Lead, coach, and develop a high-performing client services team, fostering a culture of accountability and continuous improvement.
- Oversee programme delivery to ensure quality, timelines, and financial targets are consistently met.
- Partner closely with cross-functional teams across scientific, editorial, project management, creative, digital to deliver integrated solutions.
- Contribute to new business opportunities, including proposal development and pitches.
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