Account Director / Client Services & Delivery Lead
H
Hire DigitalDigital Marketing
Chicago, Illinois, United States. Kansas City, Missouri, United States. Dallas, Texas, United States. Austin, Texas, United States. Toronto, Ontario, Canada. Winnipeg, Manitoba, Canada, US Central Time business hoursFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 5–10+ years
- Required Skills
- Project ManagementSEOAccount ManagementDigital MarketingAsana
Requirements
- At least 5–10+ years in a digital marketing, advertising, or creative agency.
- Proven experience managing enterprise or mid-market client accounts.
- Experience leading cross-functional digital teams.
- Strong project and delivery management skills.
- Excellent stakeholder management and executive communication.
- Comfortable discussing SEO, Paid Media, Content Marketing, Web Development, Email Marketing and Analytics.
- Experience with Asana, ClickUp, Monday.com, Jira or similar PM platforms.
- Ability to work during US Central Time business hours.
Responsibilities
- Own executive-level client relationships and serve as the primary strategic advisor.
- Lead delivery across multiple retainer accounts from planning through execution.
- Coordinate multidisciplinary teams across Digital Marketing, SEO, Paid Media, Web Development, Design, Email & CRM.
- Manage project scope, priorities, timelines, budgets, and resource allocation.
- Improve internal processes and operational workflows.
- Ensure consistent quality across all client deliverables.
- Identify account growth opportunities and contribute to client retention.
- Partner directly with agency leadership to scale operations.
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