Pre-Sales Services Consultant (Engagement Services Manager)
S
SamsaraIoT, Connected Operations
This is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C.Full-TimeMiddle
Salary101,420.45 - 136,363.63 USD per year
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Job Details
- Experience
- 7+ years
- Required Skills
- Business DevelopmentSalesforceAccount ManagementChange Management
Requirements
- 7+ years of demonstrated experience in positioning Professional Services or Technology Solutions.
- Building and maintaining positive relationships with sales, CSMs, and other key partners during implementations.
- Strong presentation skills showing the value, capabilities, and differentiators of complex service solutions.
- Strong innovation skills for building services templates, engagement processes, and presentations.
- Breadth of knowledge executing SOW/Proposal processes by scoping, producing, and delivering SOWs that meet customer requirements.
- Ability to articulate relevant customer success stories and metrics to demonstrate value.
- 4-year Bachelor Degree.
- Specific skills in creating SFDC reports/dashboards and navigating in SFDC.
Responsibilities
- Articulate and sell the value of Samsara Services within prospective and existing accounts for enterprise customers.
- Work in conjunction with Sales Representatives and Sales Engineers to define and integrate the services solution into the comprehensive Samsara proposal.
- Own Services pursuits (ARR attach quota).
- Be responsible for forecasting services and closely monitoring ARR pipeline to understand capacity demands.
- Plan and manage Services scoping activity with prospective customers and produce proposals, level of effort, transition/KT, and resource plans.
- Be recognized by customers as a trusted advisor in product deployment and change management.
- Perform as a governing partner during implementation to continue customer sponsor and executive relationship, and assist with critical issues and expectation coordination.
- Participate in virtual teams to assist buildout Samsara Services methodologies, processes, offerings/services, and collateral.
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