Clinical Account Manager

J
Judi HealthHealth Technology
Location: RemoteFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
At least three (3) years
Required Skills
Data AnalysisMicrosoft ExcelAccount Management

Requirements

  • Bachelor of Pharmacy (B.S. Pharmacy) or Doctor of Pharmacy (PharmD) degree from an accredited institution.
  • Minimum 3 years of experience in pharmacy, specifically in health plan, managed care, or pharmacy benefits management (PBM).
  • Prior account management experience preferred.
  • Proficiency in Microsoft Office Suite, with advanced skills in Microsoft Excel.
  • Experience working with large datasets and analyzing raw data.
  • Ability to balance multiple complex projects simultaneously.
  • Exceptional written and verbal communication skills.
  • High level of flexibility, organization, and ability to shift priorities.
  • Attention to detail and commitment to high-quality work output.
  • Ability to travel and present to small and large groups.
  • Willingness to travel up to 25% of the time.
  • Availability for occasional meetings, testing, or claims review outside of standard business hours or on weekends.

Responsibilities

  • Establish and develop relationships with key client decision-makers to align healthcare strategies.
  • Oversee client account management, focusing on member satisfaction, trend management, and client retention.
  • Manage and execute client contractual requirements and contract renewals.
  • Analyze pharmacy claims data to provide actionable clinical insights and recommendations.
  • Incorporate treatment guidelines, clinical education, and pharmacy pipeline details into client presentations.
  • Communicate drug information and explain formulary programs to clients.
  • Identify and contribute to team process improvement efforts.
  • Build and manage relationships with third-party partners serving shared clients.
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