Chief of Staff, Emergency Cash (Senior Manager)
New
G
GiveDirectlyHumanitarian Aid
United States, United Kingdom, Kenya, or other (we will share an estimated salary benchmark for the country you are based in during the hiring process)Full-TimeManager
SalaryBase Salary: $115,000 (US), £73,900 (UK), $79,825 (Kenya)
Apply NowOpens the employer's application page
Job Details
- Experience
- 6+ years
- Required Skills
- Project ManagementBusiness OperationsData visualizationStakeholder managementChange Management
Requirements
- 6+ years of experience in strategy, operations, management consulting, business operations, organizational effectiveness, product strategy, or a related field in a mission-driven or high-performance environment.
- Demonstrated experience building systems, processes, and operating mechanisms that improve team performance, accountability, and organizational effectiveness.
- Experience leading strategic planning, goal-setting, performance management, or business review processes.
- Strong strategic thinking and analytical skills, with the ability to identify patterns, synthesize insights, and translate findings into actionable recommendations.
- Excellent project management skills and a track record of independently driving complex, cross-functional initiatives from inception through execution.
- Outstanding written and verbal communication skills, including experience creating executive-level presentations, strategic documents, and stakeholder-facing materials.
- Ability to influence and align diverse stakeholders without direct authority while balancing multiple priorities in a fast-paced environment.
- Ability to thrive in ambiguity, proactively identify opportunities for improvement, and build practical solutions that scale with high ownership.
- Experience developing messaging, positioning, stakeholder engagement strategies, or go-to-market approaches for products, programs, or initiatives.
Responsibilities
- Own EC goal performance monitoring systems, dashboards, and review processes to ensure visibility into key metrics, priorities, and outcomes.
- Drive strategic planning and goal-setting processes, helping the team align around clear objectives and measurable results.
- Improve operating rhythms, meeting structures, and decision-making processes to maximize team effectiveness.
- Develop and maintain evergreen systems, playbooks, and operating resources that increase institutional knowledge and execution quality.
- Develop and advance an EC ‘Brand as Access strategy,’ positioning GD’s Emergency Cash public profile to ensure recipient trust and unlock relationships with mobile network operators, financial service providers, governments and other stakeholders.
- Own the creation and maintenance of core EC collateral, including pitch decks, webpages, FAQs, briefing materials, one-pagers, and strategic narratives.
- Support the management of GiveDirectly’s strategic Mobile Network Operator (MNO) partnerships by coordinating engagement plans, tracking commitments, and ensuring timely follow-up.
- Lead high-priority strategic initiatives and serve as a strategic thought partner to EC leadership.
View Full Description & ApplyYou'll be redirected to the employer's site
