Senior Software Developer, Application Support
Z
ZensuranceInsurTech
This is a remote-first role within Canada.Full-TimeSenior
Salary$104,000 - $145,000 a year
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Job Details
- Experience
- 5+ years
- Required Skills
- AWSNode.jsFull Stack DevelopmentSoftware ArchitectureTypeScriptReact
Requirements
- University degree or college diploma in a recognized technical, vocational or academic program (preferably in Engineering or Computer Science) or equivalent work experience.
- 5+ years building rich, complex web or mobile applications.
- Experience in architecting and augmenting large software systems.
- Extensive full-stack experience with Node/AWS and the TypeScript ecosystem.
- Experience with React is a plus.
- A passion for clean, reusable, and well-structured code.
- Ability to communicate efficiently.
- Collaborative work style.
- A commitment to continuous improvement.
- A commitment to continuous learning and knowledge sharing.
Responsibilities
- Serve as the primary escalation point for Tier 3+ incidents requiring deep technical investigation.
- Investigate issues at the code level and implement fixes across multiple engineering domains.
- Take end-to-end ownership of resolutions from triage through deployment.
- Collaborate with and mentor Application Support team members to improve their technical capabilities.
- Document resolutions, maintain runbooks, and build the team's knowledge repository.
- Analyze incident data to surface trends and drive upstream process improvements.
- Act as the senior technical voice within the support team to set standards for investigation quality.
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