Senior Software Engineer - Databases, SRE
New
G
Grafana LabsObservability Cloud
Canada (Remote), Canadian timezonesFull-TimeSenior
SalaryCAD 164,490 - CAD 197,389
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Job Details
- Experience
- 6+ years engineering experience, 3+ in SRE/CRE/production engineering
- Required Skills
- AWSPythonGCPKubernetesAzureGoTerraformHelm
Requirements
- 6+ years engineering experience, with 3+ years in SRE, CRE, or production engineering.
- Strong preference for formal customer reliability engineering experience.
- Strong Kubernetes experience in AWS, GCP, or Azure environments.
- Familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet).
- Experience operating multi-tenant systems in production.
- Strong experience designing and implementing SLOs.
- Proficiency in one or more programming languages (e.g., Go, Python, Java).
- Knowledge of Linux operating system internals, networking, cloud storage, and scaling.
- Excellent problem-solving and troubleshooting skills.
- Ability to actively participate in blame-free Incident Response and write high-quality PIRs.
- Strong sense of autonomy and ability to partner deeply with product engineering teams.
Responsibilities
- Partner closely with product engineering squads in an embedded model.
- Own production reliability for high-SLA and complex customer environments.
- Design and implement automation to scale reliability practices and eliminate toil.
- Ensure customer environments meet established SLO targets.
- Define and evolve per-tenant SLOs and reliability models.
- Serve as a primary escalation point and on-call engineer for critical incidents.
- Lead customer-impacting incident response, post-incident reviews, and PIR documentation.
- Influence feature design to ensure production scalability and operability.
- Improve alert quality and reduce noisy escalations.
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