Client Success Manager
S
Simply Wall StB2C SaaS
Philippines, Malaysia, India, Australia (Remote), Thailand, AEST (East Coast, Australia) alignment for internal team collaboration.Full-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- Project CoordinationReporting
Requirements
- High capacity to own heavy, varied administrative workloads without dropping details.
- Strong written and verbal communication skills.
- Familiarity with ad-serving platforms or a fast aptitude to learn and own one.
- Comfortable managing multiple priorities in a fast-paced environment.
- Self-driven and adaptable work style.
- Familiarity with CMS platforms and email marketing tools (advantageous).
- Experience with Braze or similar marketing automation software (desirable).
- Experience in financial markets and investing (bonus).
Responsibilities
- Coordinate content progression with Editorial, external writers, and analysts to ensure on-schedule publication.
- Implement client feedback and revisions prior to campaign publication.
- Track campaign timelines and proactively manage outstanding deliverables.
- Serve as the business owner and administrator for the Kevel ad platform.
- Set up, traffic, manage, and remove campaigns and ad placements.
- Maintain platform hygiene including naming conventions, configurations, and inventory.
- Troubleshoot ad serving and delivery issues.
- Prepare monthly performance reports and client-ready presentations.
- Support the creation and maintenance of sales decks, case studies, and marketing collateral.
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