Customer Service Specialist
New
Job seekers must reside in Georgia to be consideredFull-TimeEntry
Salary$15.00 per hour plus shift differential and incentives as applicable.
Apply NowOpens the employer's application page
Job Details
- Languages
- Spanish
- Experience
- 12 months or more of customer service experience
- Required Skills
- Data AnalysisCustomer serviceTroubleshooting
Requirements
- 12 months or more of customer service experience.
- Ability to work in a virtual, home-based environment.
- Proficiency in navigating multiple systems and screens simultaneously.
- Ability to troubleshoot own technical problems with IT partnership when needed.
- Availability to work weekends, holidays, and additional hours.
- Capacity to provide a distraction-free work-from-home environment.
- Strong communication skills with the ability to adapt to a variety of styles.
- Adherence to HSN computer system requirements.
- Spanish language fluency for bilingual opportunities.
Responsibilities
- Handle a high volume of inbound customer inquiries.
- Promote and offer additional products during each customer interaction.
- Assist customers with questions while personalizing the experience.
- Process refunds, take payments, place orders, and analyze account data.
- Report to an assigned Customer Service Supervisor.
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