IT Operations Specialist
New
L
LedgerGurusAccounting, eCommerce
Utah, Idaho, Wyoming, Kansas, Arizona, and Florida, 3-4 hours of availability during normal business hoursPart-TimeMiddle
Salary$25-30/hour
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Job Details
- Experience
- 3+ years
- Required Skills
- Project CoordinationProcess improvementTechnical support
Requirements
- 3+ years of experience in an IT-related role
- Proficiency with Microsoft Office 365 and its tools
- Confidence in written and verbal communication for client-facing interaction
- Strong organizational and project coordination skills
- Ability to improve processes and work independently with minimal oversight
- Experience with workflow automation (preferred)
- Experience creating SOPs and internal training documentation (preferred)
Responsibilities
- Support clients and internal teams through IT operations and technical support
- Manage client onboarding and facilitate access to financial, eCommerce, banking, and business systems
- Assist internal accounting teams in obtaining necessary system access
- Identify and implement process improvements for increased organizational efficiency
- Support internal IT operations and participate in automation projects
- Act as a professional, effective point of contact to ensure a positive client experience
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