DACH Customer Onboarding Specialist

New
H
HubSpotSaaS CRM
Remote - United KingdomFull-TimeMiddle
Salary56,600 - 84,900 EUR per year
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Job Details

Languages
German
Required Skills
RESTful APIsCRMHubSpot

Requirements

  • Fluent in spoken and written German.
  • Experience consulting customers through SaaS implementations and/or ongoing platform adoption.
  • Ability to manage multiple implementations or service engagements simultaneously.
  • Expertise in at least one core HubSpot Hub (Marketing, Sales, Service, or Operations) with working knowledge across others.
  • Ability to advise on technical solutions (integrations, APIs) and strategic growth considerations.
  • Confidence in communicating and presenting to both technical and executive audiences.

Responsibilities

  • Lead end-to-end onboarding for complex, multi-stakeholder customers, managing competing priorities and timelines to deliver successful implementations.
  • Translate customer business goals into measurable onboarding objectives tied to activation, adoption, and time-to-value outcomes.
  • Design and deliver scalable, multi-Hub solutions aligned to advanced business processes, data models, and reporting needs.
  • Oversee product configuration, integrations, training, and initial campaign execution to accelerate customer impact.
  • Advise customers on technical elements such as integrations, APIs, permissions, and governance within the HubSpot ecosystem.
  • Facilitate effective discovery sessions across diverse customer contexts, adapting for executive, technical, regional, or language considerations.
  • Partner cross-functionally with Sales, Customer Success, Services, and Product teams to ensure a seamless and consistent customer experience.
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56,600 - 84,900 EUR per year
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