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Marketing Operations Technologist

Marketing Operations Technologist

New
This is a remote position, so you’ll be working remotely from your home. This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands. GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.Full-TimeMiddle
SalaryBay Area (Santa Clara, San Francisco) and Los Angeles: $83,500 — $125,500 USD; Austin, D.C. Metro, CA (non-Bay Area), HI, IL, MA, NH, OR, VA, WA: $72,000 — $108,000 USD; New York City Metro, Kirkland/Seattle: $76,800 — $115,200 USD; All other US locations not previously listed: $64,500 — $96,500 USD
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Job Details

Experience
3+ years of professional experience in SQL querying and Relational Databases; 3+ years of experience working with Salesforce CRM; 2+ years of hands-on experience with dialer hardware and software configuration.
Required Skills
SQLCiscoData Analysis

Requirements

  • 3+ years of professional experience in SQL querying and Relational Databases.
  • 3+ years of experience working with Salesforce CRM, including system configuration, opportunity management, and routing.
  • 2+ years of hands-on experience with dialer hardware and software configuration, administration, and troubleshooting.
  • Demonstrated experience with Genesys, Cisco, and LCM environments is preferred.
  • Strong customer focus with proven success in problem-solving and teamwork.
  • Demonstrated ability in planning, decision-making, and data analysis.
  • Proven ability to quickly assess complex situations and develop effective solutions.
  • Ability to work with minimal supervision.

Responsibilities

  • Assist in the design and creation of Salesforce CRM routing rules to segment opportunities for inbound and outbound campaigns.
  • Develop and manage campaigns in Message Gears for use in call routing and Cisco outbound campaigns.
  • Use SQL queries and reporting tools to review and analyze statistical data to ensure business goals are met.
  • Perform analysis when finding outliers in data sets down to an individual agent or campaign basis.
  • Supervise day-to-day call routing and dialer system operations to meet list penetration and contact goals.
  • Adjust routing rules, campaigns, and dialer functions using independent judgment to optimize contact and sales results.
  • Communicate and build professional relationships with global CARE and Commerce departments, including partners in Routing, Telecom, Marketing, and Legal.
View Full Description & ApplyYou'll be redirected to the employer's site
Bay Area (Santa Clara, San Francisco) and Los Angeles: $83,500 — $125,500 USD; Austin, D.C. Metro, CA (non-Bay Area), HI, IL, MA, NH, OR, VA, WA: $72,000 — $108,000 USD; New York City Metro, Kirkland/Seattle: $76,800 — $115,200 USD; All other US locations not previously listed: $64,500 — $96,500 USD
Apply Now