Client Support Specialist

New
O
Optimal HRTelecommunications
GreeceFull-TimeEntry
SalaryΣταθερός μηνιαίος μισθός
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Job Details

Languages
English
Required Skills
NegotiationMS OfficeCRM

Requirements

  • Very good knowledge of computers (MS Office, Internet browsers)
  • Good knowledge of English (oral and written)
  • Excellent communication and negotiation skills
  • Active listening skills
  • Previous experience in a call center (preferred)
  • Knowledge of CRM systems (preferred)

Responsibilities

  • Communicate with corporate mobile telephony clients via incoming calls
  • Provide specialized solutions to customer issues
  • Handle contract renewals
  • Activate services
  • Support corporate clients with their needs
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