Senior Consultant, Employee Experience

New
Remote (United States)Full-TimeSenior
SalaryUSD 116000 - 170000 / year
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Job Details

Experience
10+ years
Required Skills
Project ManagementData AnalysisStakeholder managementProcess improvement

Requirements

  • Bachelor’s degree from an accredited university.
  • 10+ years of relevant experience in the healthcare industry.
  • Experience in hospital-based HR operations, including employee experience and workforce engagement initiatives.
  • Demonstrated expertise in workforce engagement and employee experience data and methodology.
  • Experience leading large-scale process improvement and implementation initiatives.
  • Direct experience with healthcare consulting implementation strategies.
  • Strong project management experience.
  • Excellent analytical skills, including quantitative, qualitative, and conceptual analysis.
  • Exceptional written, verbal, and presentation skills with the ability to influence stakeholders at all levels.
  • Ability to travel up to 75%.

Responsibilities

  • Deliver high-quality consulting engagements aligned to Press Ganey methodologies and quality standards.
  • Lead and support engagement teams, providing guidance, coaching, and performance feedback.
  • Take ownership of project outcomes, ensuring adherence to engagement plans, timelines, and deliverables.
  • Develop and deliver presentations, analyses, and insights that translate data into actionable strategies.
  • Ensure consistent delivery quality across all employee experience and workforce-related consulting efforts.
  • Support knowledge transfer and client capability-building through training and facilitation.
  • Maintain utilization in line with established performance targets.
  • Serve as a primary client contact for assigned workstreams and engagements.
  • Build trusted advisor relationships with executive leaders and boards.
  • Proactively identify client needs, emerging trends, and opportunities for expanded engagement.
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USD 116000 - 170000 / year
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