Senior OCM Consultant
New
United StatesContractSenior
Salary140,000 - 175,000 USD per year
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Job Details
- Experience
- 5–8+ years
- Required Skills
- Project ManagementTrainingStakeholder management
Requirements
- 5–8+ years of Organizational Change Management experience, preferably supporting technology implementations and digital transformations.
- Experience contributing to OCM programs for enterprise technology deployments such as ServiceNow, CRM, ITSM, HRIS, ERP, AI, or digital workplace solutions.
- Strong background in change management, stakeholder engagement, communications, training, and user adoption activities.
- Ability to translate technical and process changes into business impacts and user-focused messaging.
- Strong facilitation, presentation, stakeholder management, and consulting skills.
- Experience working within matrixed project environments and partnering with cross-functional teams.
- Strong organizational skills, attention to detail, and ability to manage multiple priorities simultaneously.
- Comfortable working in fast-paced environments with evolving priorities and ambiguity.
- Bachelor's degree required (Business, Communications, Organizational Development, or related field preferred).
- Prosci or CCMP certification preferred.
Responsibilities
- Support the OCM Lead in the execution of change management strategies across technology implementations and transformation initiatives.
- Lead assigned OCM workstreams and deliverables while collaborating with project teams to ensure alignment with project milestones and release schedules.
- Conduct stakeholder analyses, change impact assessments, and organizational readiness activities.
- Develop and execute communication, training, and engagement plans to support adoption of new systems, processes, and ways of working.
- Partner with business and technical teams to identify change risks, resistance points, and adoption challenges; recommend mitigation strategies.
- Facilitate workshops, focus groups, stakeholder meetings, and feedback sessions to inform and support change initiatives.
- Create executive-ready presentations, project updates, communications, and training materials.
- Assist in developing change networks, champion programs, and leadership engagement activities.
- Support the collection and analysis of adoption metrics, user feedback, and readiness data to inform change interventions.
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