Salesforce Administrator
New
United StatesFull-TimeMiddle
Salary65,000 USD per year
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Job Details
- Experience
- Minimum of four (4) years in Salesforce.org or similar CRM software
- Required Skills
- Data AnalysisCRM
Requirements
- Bachelor's degree in Analytics, Project Management, Information Systems, Business Administration, or equivalent experience.
- Minimum of four (4) years of experience in Salesforce.org or similar CRM software.
- Salesforce Administrator Certification required.
- Strong proficiency in custom objects, flows, formula fields, workflows, and custom views.
- Experience with Form Assembly.
- Proven experience performing system testing and developing/maintaining test scripts.
- Demonstrated ability to write technical and end-user documentation.
- Experience providing help desk support.
- Strong analytical and problem-solving skills.
- Ability to work independently and manage multiple deadlines.
- Strong Christian commitment and adherence to the IWU Community Lifestyle Statement.
Responsibilities
- Perform administrative functions including user management, roles, permissions, and security settings.
- Build and configure objects, fields, validation rules, page layouts, and workflows.
- Manage the Form Assembly platform and develop forms based on user requirements.
- Support the product development lifecycle for the enrollment technology stack.
- Collaborate with stakeholders to maintain data integrity and accurate reporting metrics.
- Develop and deliver technical training and end-user documentation.
- Provide help desk support and manage iSupport tickets and release cycles.
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