Sales Operations Administrative
New
The candidate must be within LATAMFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Required Skills
- SQLSalesforceMicrosoft ExcelGoogle Sheets
Requirements
- 1–2 years in Sales Ops, SDR Ops, or RevOps supporting AE/SDR teams.
- Salesforce admin fundamentals: objects, fields, layouts, validation rules, queues, flows, reports, and dashboards.
- Practical experience or strong aptitude with ChiliPiper routers, queues, and calendar management.
- Strong Excel/Google Sheets skills including pivot tables and data analysis.
- Basic SQL skills for data lookups and simple joins.
- Ability to create clear, structured documentation and maintain operational runbooks.
- Strong collaborative communication skills to work across SDR, AE, and Marketing teams.
Responsibilities
- Own end-to-end inbound lead and meeting routing in Salesforce and ChiliPiper, including round-robin and territory-based rules.
- Maintain fair distribution for AEs and SDRs, including defining weighting logic and exception workflows.
- Define and enforce lead lifecycle definitions and SLAs across MQL, SAL, SQL, and demo stages.
- Administer ChiliPiper calendars, router logic, queues, and no-show/rebook flows.
- Build and maintain Salesforce sales performance dashboards for routing health and conversion tracking.
- Partner with sales leadership on capacity planning, territories, and coverage simulations.
- Document processes, routing policies, and troubleshooting guides for GTM teams.
View Full Description & ApplyYou'll be redirected to the employer's site
