Product Designer (Chatbot)
Based in the United StatesFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- Ukrainian and English
- Experience
- 4+ years
- Required Skills
- AgileFigmaProduct designCRMPrototypingSaaS
Requirements
- 4+ years of experience as a Product Designer, UX Designer, or similar role, preferably within SaaS, B2B, CRM, enterprise software, or workflow-driven products.
- Proven experience leading product discovery, framing ambiguous problems, generating hypotheses, and shaping product direction before interface design.
- Strong systems-thinking mindset with the ability to design for complex user roles, permissions, workflows, configurations, and scalable business processes.
- Expertise in designing sophisticated interfaces such as dashboards, data tables, administrative tools, configuration flows, and operational platforms.
- Strong understanding of user research methodologies, usability testing, analytics, and evidence-based design decision making.
- Advanced proficiency with Figma, interactive prototyping, design systems, and component libraries.
- Good understanding of frontend development concepts, responsive design, implementation constraints, and effective collaboration with engineering teams.
- Excellent communication and presentation skills with the ability to explain design rationale, evaluate trade-offs, and work effectively in Agile environments.
- Professional proficiency in both Ukrainian and English.
Responsibilities
- Lead the end-to-end product design process, from discovery and problem definition through ideation, validation, prototyping, and final delivery.
- Design scalable user experiences for a complex Web SaaS CRM platform, including dashboards, administration panels, workflow management, configuration interfaces, role-based permissions, and multi-step user journeys.
- Translate complex business requirements into intuitive, reusable product patterns that support multiple organizations, industries, and operational scenarios.
- Conduct user research, stakeholder interviews, workflow analysis, and usability testing to uncover insights and validate product decisions.
- Develop hypotheses, build interactive prototypes, analyze product analytics, and iterate designs based on qualitative and quantitative feedback.
- Collaborate closely with Product Managers, Business Analysts, Engineers, QA, and other stakeholders to balance user needs, business objectives, and technical constraints.
- Contribute to and expand the design system by creating scalable components and maintaining consistency across the product ecosystem.
- Provide design documentation and implementation support, ensuring design quality throughout development while exploring AI-powered tools and modern prototyping techniques to enhance workflows.
View Full Description & ApplyYou'll be redirected to the employer's site
