Data Operations Specialist
New
O
OttimateAP automation AI
MexicoContractMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 2-3 years of experience in data operations, analytics, or a similar role
- Required Skills
- SQLReportingTroubleshootingProcess improvement
Requirements
- 2-3 years of experience in data operations, analytics, or a similar role
- Proficiency in SQL
- Strong track record of managing customer relationships or escalations
- Comfortable communicating directly with customers via email and phone
- Excellent attention to detail and ownership mentality around data accuracy
- Ability to manage multiple priorities, projects, and deadlines with minimal supervision
- Strong analytical, critical-thinking, and problem-solving skills
Responsibilities
- Own end-to-end data processing of invoice data elements, review, and validation to ensure accuracy and completeness across multiple systems
- Monitor complex data workflows, identify root causes of discrepancies, and implement corrective actions
- Lead reporting efforts, advanced data analysis, and performance tracking for key business metrics
- Write and optimize complex SQL queries to extract, analyze, and validate data
- Partner with cross-functional teams and stakeholders to design and implement process improvements
- Identify, propose, and help build automation solutions, using prompts, to reduce manual effort and improve efficiency
- Document standard operating procedures and train junior team members
- Serve as an escalation point for data issues, system concerns, and cross-team troubleshooting
- Act as a primary point of contact for customer inquiries related to data accuracy, reporting, or system issues
- Communicate with customers primarily through tickets, to gather requirements, clarify needs, and translate findings into clear explanations
View Full Description & ApplyYou'll be redirected to the employer's site
