Customer Benefits Specialist
New
S
S&A GroupInsurance
RemoteFull-Time
Salary$50,000 – $65,000 / year
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Customer serviceAccount Management
Requirements
- Experience in telesales, customer service, account management, or client support preferred
- Strong communication, interpersonal, and phone skills
- Ability to work independently in a remote environment
- Organized, dependable, and detail-oriented
- Access to a laptop/computer
- Reliable internet connection
- Quiet workspace
- High school diploma or GED required
Responsibilities
- Communicate with prospective and current clients by phone
- Explain service and benefit options clearly and professionally
- Assist clients with account-related inquiries, updates, and billing concerns
- Recommend suitable solutions based on client needs
- Accurately document client interactions and maintain records
- Follow company procedures, workflows, and communication standards
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