Coordinator, Learning Services
New
C
CogstateLife Sciences
Cogstate employees can work from anywhere where Cogstate is registered to business within the United States, Australia, or the United Kingdom!Full-TimeEntry
Salary$55,000 — $65,000 USD
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Job Details
- Required Skills
- SharePointMicrosoft ExcelData entry
Requirements
- Bachelor's degree or relevant professional experience in administration, operations, customer support, training coordination, project coordination, learning support, education, healthcare, or a related field.
- Coursework in learning technology, LMS, training, education, or business administration.
- Experience working within structured processes, SOPs, or administrative workflows.
- Experience supporting multiple concurrent tasks, requests, or projects in a fast-paced environment.
- Experience using business systems, databases, software applications, or other technology platforms.
- Demonstrated ability to learn new technology systems and processes quickly.
- Experience using or supporting a Learning Management System (LMS).
- Experience supporting learning, training, education, enablement, or customer support programs.
- Experience performing content administration, reporting, user management, or system support activities.
- Working proficiency in Microsoft 365, including Outlook, Excel, Teams, and SharePoint.
- Ability to manage multiple tasks while maintaining accuracy and attention to detail.
Responsibilities
- Support routine LMS builds, updates, and configurations using documented templates, SOPs, and established build standards.
- Upload, organize, maintain, and retire learning content within the LMS according to defined standards.
- Manage learner enrollments, assignments, access requests, and course lifecycle updates.
- Execute standardized LMS reports, including participation, completion, and compliance tracking.
- Perform LMS quality checks prior to handoff or publishing to ensure setup accuracy and consistency.
- Serve as the first point of contact for Learning Inbox inquiries and LMS support requests.
- Troubleshoot common LMS access, navigation, enrollment, completion, and learner account issues.
- Maintain accurate records, documentation, status updates, and project artifacts related to assigned work.
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