RCM Customer Service Support Representative
New
United States, Monday – Friday 10:00am - 7:00pm ESTFull-TimeEntry
Salary17.75 - 21 USD per hour
Apply NowOpens the employer's application page
Job Details
- Experience
- 1 year or more customer service experience
- Required Skills
- Customer serviceData entry
Requirements
- High School Diploma or GED equivalent.
- 1 year or more customer service experience.
- 1 year or more high volume call center experience (preferred).
- 1 year or more medical billing, insurance claims, and explanation of benefits experience (preferred).
- 1 year or more patient billing experience (preferred).
- Proficiency navigating multiple computer screens and applications.
- Alpha-Numeric data entry proficiency.
- Excellent organizational skills.
- Ability to work and learn in a fast-paced environment.
Responsibilities
- Answer 80+ inbound calls per day from patients, doctor's office or private insurance carriers.
- Initiate payment plans for patients for outstanding balances.
- Routinely utilize multiple resources to resolve patient inquiries while on the phone.
- Maintain performance goals.
- Become proficient with processes after completing a structured training program.
View Full Description & ApplyYou'll be redirected to the employer's site
