Customer Care Advisor
New
A
AO NationCustomer Service
Currently reside in one of the following provinces: British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Newfoundland and LabradorFull-TimeMiddle
Salary$60,000 – $95,000 / year
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Customer serviceMicrosoft OfficeActive listeningData entry
Requirements
- Strong communication and listening skills.
- Experience working with customers, clients, or the public.
- A dependable and organized approach to work.
- Confidence using computers, email, and online systems.
- The ability to learn new tools and processes.
- Previous experience in customer service, administration, retail, hospitality, sales, healthcare, or education.
Responsibilities
- Serve as a friendly and professional point of contact for customer inquiries.
- Assist customers through phone, email, and digital communication channels.
- Provide clear information regarding products, services, and available options.
- Address customer questions and concerns with patience and professionalism.
- Build trust and maintain strong relationships with customers.
- Understand customer needs and provide personalized recommendations.
- Maintain accurate customer information and records, documenting all interactions.
- Participate in training to learn company processes and contribute ideas for improvement.
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