Remote Customer Relations Advisor

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A
AO NationCustomer Relations
Remote — Canada (Excluding QC, NB, NS, PE, NT, YT, & NU)Full-TimeMiddle
Salary60,000 - 95,000 USD per year
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Job Details

Required Skills
Customer serviceRelationship buildingCRM

Requirements

  • Experience in retail, hospitality, food service, customer relations, or administrative roles.
  • Demonstrated dependability and consistency in professional performance.
  • Strong sense of personal accountability.
  • Coachability and a willingness to learn and adapt to new digital tools.
  • Strong work ethic and drive for professional growth.
  • Dedicated, quiet workspace at home.
  • Reliable high-speed internet connection.
  • Residency in Alberta, British Columbia, Saskatchewan, Manitoba, Ontario, or Newfoundland and Labrador.

Responsibilities

  • Conduct professional, scheduled virtual meetings with clients to deliver clear, supportive guidance.
  • Build immediate rapport with working families, ensuring they feel supported and understood throughout the consultation.
  • Follow a proven, simple, and consultative framework for client conversations to ensure service accuracy.
  • Manage client follow-ups, account updates, and scheduling independently using our remote digital tools and CRM.
  • Participate actively in ongoing training, virtual workshops, and daily team skill-building sessions.
  • Work independently from your home office while staying highly connected to a supportive, motivated remote team.
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60,000 - 95,000 USD per year
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