Customer Experience & Business Development Representative
A
AO NationCustomer Service, Sales
Applicants must be legally authorized to work in Canada and currently reside in one of the following provinces: British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Newfoundland and LabradorFull-TimeMiddle
Salary60,000 - 95,000 CAD per year
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Business DevelopmentProblem SolvingCustomer serviceNegotiationAccount Management
Requirements
- Exceptional verbal and written communication skills.
- Strong customer service, relationship management, and interpersonal abilities.
- Demonstrated problem-solving, negotiation, and decision-making skills.
- Proficiency with CRM software and standard business communication tools.
- Ability to manage multiple priorities in a fast-paced environment.
- Self-motivated with a strong sense of accountability.
- Professional, dependable, and results-oriented.
- Customer-focused with a proactive, solution-driven approach.
- Strong organizational and time-management skills.
- Ability to work independently while contributing effectively within a collaborative team environment.
Responsibilities
- Deliver professional and timely support through phone, email, and text communications.
- Respond to customer inquiries regarding products, services, pricing, and company policies.
- Resolve customer concerns effectively while maintaining a high standard of professionalism.
- Conduct follow-up communications to ensure customer satisfaction and strengthen client relationships.
- Assess customer needs and recommend products or services that align with their objectives.
- Introduce relevant promotions, service enhancements, and additional solutions when appropriate.
- Identify and qualify new business opportunities through customer interactions.
- Maintain accurate and up-to-date customer information within the company's CRM platform.
View Full Description & ApplyYou'll be redirected to the employer's site
