Customer Service Agent

New
United StatesContract
SalaryCommission-based, 1099 position
Apply NowOpens the employer's application page

Job Details

Languages
English
Required Skills
Customer service

Requirements

  • Reliable internet connection.
  • Computer or smartphone.
  • Available to attend live and recorded trainings and meetings.
  • Self-motivated with a positive attitude.
  • Willingness to learn and adapt.
  • Ability to work independently.
  • Proficiency in English.
  • Passionate about travel and helping others.

Responsibilities

  • Research various destinations and travel needs regarding prices, customs, weather, and reviews.
  • Diagnose client specifications and suggest suitable travel packages.
  • Organize travel logistics from beginning to end.
  • Supply travelers with pertinent information and travel materials.
  • Collect deposits and manage client payments.
  • Use promotional techniques to sell itineraries and tour packages.
  • Handle unforeseen issues and determine eligibility for credits or refunds.
  • Maintain relationships with key vendor contacts.
  • Keep accurate financial statements and documents.
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Commission-based, 1099 position
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