Commercial Customer Service Agent
New
United StatesFull-TimeEntry
Salary not disclosed
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Job Details
- Experience
- 2 years
- Required Skills
- Communication SkillsProblem SolvingCustomer service
Requirements
- High School Diploma or GED.
- Minimum of 2 years of customer service experience.
- 1 year of call center customer service experience (inbound calls).
- Strong verbal and written communication skills.
- Ability to clearly communicate complex messages over the phone.
- Strong problem-solving skills.
- Ability to navigate through multiple systems.
- Call center experience is preferred.
- Healthcare industry experience is preferred.
- Medical background is helpful.
Responsibilities
- Manage inbound customer service inquiries via phone.
- Communicate complex information clearly to callers.
- Navigate through multiple computer systems efficiently to support customer needs.
- Apply problem-solving skills to resolve customer issues.
- Maintain a strong service-oriented focus in all interactions.
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