E-commerce Account Manager
New
South Africa / PhilippinesFull-TimeMiddle
Salary1,100 - 1,400 USD per month
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Job Details
- Languages
- English
- Required Skills
- Project ManagementShopifyGoogle AnalyticsAccount Management
Requirements
- Previous experience as an Account Manager, Client Success Manager or Project Manager within an e-commerce environment.
- Hands-on experience setting up and configuring Shopify stores from start to finish.
- Strong understanding of Shopify themes, apps and store settings.
- Experience managing multiple client accounts simultaneously.
- Excellent organizational and project management skills.
- Outstanding verbal and written English communication.
- Ability to build trusted relationships with clients.
- Strong problem-solving skills and attention to detail.
- Comfortable working independently in a remote environment.
Responsibilities
- Manage a portfolio of e-commerce clients, building long-term relationships.
- Lead client onboarding and Shopify store setup projects.
- Configure Shopify stores, including products, collections, navigation, shipping, taxes and payment gateways.
- Coordinate with internal teams and external partners to ensure successful project delivery.
- Provide strategic guidance to clients on Shopify best practices.
- Troubleshoot store issues and recommend practical solutions.
- Monitor account performance and identify opportunities for growth and optimisation.
- Deliver regular client updates and maintain clear communication throughout each project.
- Ensure projects are completed on time and to a high standard
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