Vendor Manager, Publishing Operations
New
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Public Library of ScienceAcademic Publishing
Applications will be accepted from candidates based in the UK and the following US states: FL, IL, MA, MD, NY, PA, TX, VA., Some flexibility to work across time zones.Full-TimeMiddle
Salary75,000 - 83,000 USD per year
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Job Details
- Required Skills
- Project ManagementTableau
Requirements
- Extensive experience in developing and maintaining productive relationships with editorial or publishing services providers.
- Proven track record in sourcing vendors and managing the end-to-end RFI/RFP process and onboarding.
- Experience in drafting, enforcing, and auditing Service Level Agreements (SLAs) and vendor KPIs.
- Strong understanding of publishing workflows including manuscript submission, peer review, production, copyediting, and typesetting.
- Familiarity with publishing standards such as JATS XML, DOI registration, and ORCID integration.
- Knowledge of ethical publishing guidelines (COPE, ICMJE) and compliance requirements (data privacy, accessibility).
- Proficiency with manuscript tracking systems like Editorial Manager and content management systems.
- Experience using data tracking and reporting tools like Tableau.
- Ability to collaborate across cross-functional teams including legal, product, editorial, and production.
- Strong documentation, reporting, and professional communication skills.
- Advanced degree or relevant professional certifications in procurement, operations, or project management is a plus.
Responsibilities
- Oversee vendor use in end-to-end publishing workflows to ensure efficiency and quality.
- Manage vendor contract renewals, including negotiations and updating SLAs based on volume forecasts.
- Lead the end-to-end RFP process for new suppliers, from drafting documentation to final selection.
- Handle vendor onboarding, including establishing best practices and communication templates.
- Develop and monitor auditing frameworks and KPIs to track vendor adherence to SLAs.
- Train internal staff on best practices for vendor engagement and relationship management.
- Coordinate capacity planning and vendor-side headcount requirements based on submission and publication volume forecasts.
- Monitor new supplier-side tools and technologies to support efficient peer review and publication workflows.
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