Design Program Manager
New
United States, PST, EST, ISTFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 7+ years
- Required Skills
- Project ManagementProduct designCross-functional collaborationStakeholder managementProcess improvement
Requirements
- 7+ years of experience in design program management, design operations, product operations, technical program management, or a related role supporting product/design/engineering teams.
- Experience working in a high-growth product environment.
- Deep understanding of product design processes, including critiques, reviews, and delivery workflows.
- Demonstrated ability to turn ambiguity into operating clarity through agendas, decision logs, and milestone plans.
- Experience building trust and working cross-functionally with product managers, engineers, and researchers.
- Strong judgment on when to introduce structure and when to simplify processes.
- Ability to communicate clearly and calmly in fast-moving, high-pressure environments.
- Experience as the first design program manager or design operations hire in a scaling organization (nice-to-have).
- Experience supporting a design org of 25+ people (nice-to-have).
- Familiarity with AI-enabled workflows for project and team management (nice-to-have).
Responsibilities
- Build and run Product Design's core operating cadence, including weekly status, critiques, design reviews, quarterly planning, and decision follow-through.
- Create lightweight systems that make priorities, milestones, dependencies, risks, and ownership clear across multiple product areas.
- Establish practical engagement models between Design and Product, Engineering, Research, and Data.
- Improve launch readiness by helping teams surface quality risks, clarify tradeoffs, and understand what is ready to ship.
- Partner with design systems leaders to strengthen craft rituals and shared standards.
- Give design leadership better visibility into capacity, resourcing pressure, delivery risks, and operational bottlenecks.
- Reduce recurring fire drills by turning ad hoc coordination into repeatable workflows.
- Serve as the operational backbone of Research, owning consent management and incentive processing.
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