Program Manager, Strategy & Operations
New
M
MasterClassEducation Technology
Location: United States (Remote)Full-TimeMiddle
Salary$138,000 — $165,000 USD
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Job Details
- Experience
- 3–5 years
- Required Skills
- Project ManagementCross-functional Team LeadershipOperations ManagementProcess improvementAsana
Requirements
- 3–5 years of experience in program management, project management, production operations, content operations, or marketing operations.
- Experience managing complex, cross-functional initiatives across multiple teams and stakeholders.
- Proven ability to build alignment across Content, Marketing, Product, and other cross-functional partners while influencing without direct authority.
- Strong operational mindset with a track record of identifying process improvements and implementing scalable solutions.
- Comfortable navigating ambiguity, balancing competing priorities, and managing multiple projects simultaneously.
- Demonstrated experience incorporating AI tools into day-to-day workflows to improve efficiency, organization, and execution.
- Excellent communication skills with the ability to synthesize complex information and confidently engage stakeholders at all levels.
- Proficiency with project management and collaboration tools such as Asana, Airtable, or similar platforms.
Responsibilities
- Lead end-to-end program management across one or more product verticals, ensuring successful delivery from development through launch.
- Drive integrated project plans across Content, Marketing, Product, Production, and Learning teams to keep workstreams aligned and on schedule.
- Own and manage complex timelines spanning development, production, post-production, and go-to-market execution.
- Partner with cross-functional stakeholders to identify risks, facilitate decisions, and maintain momentum across multiple concurrent initiatives.
- Evaluate and improve cross-functional processes, communication, and operational workflows to increase efficiency and scalability.
- Identify opportunities to leverage AI tools and automation to reduce manual work and accelerate decision-making.
- Document and implement scalable processes and repeatable best practices.
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