Professional Services Consultant
Based in the United StatesFull-TimeMiddle
Salary$104,000 - $149,600 USD
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Job Details
- Experience
- 5+ years of experience in customer-facing technical roles; 4+ years of experience managing enterprise email migration projects
- Required Skills
- Project ManagementCybersecuritySaaSGoogle Workspace
Requirements
- Bachelor’s degree or equivalent professional experience.
- 5+ years of experience in customer-facing technical roles managing enterprise cybersecurity SaaS deployments or migrations.
- 4+ years of experience managing enterprise email migration projects, including hands-on experience with Secure Email Gateway (SEG) replacement or decommissioning.
- Deep knowledge of enterprise email architecture, including SMTP, MX records, SPF, DKIM, DMARC, email routing, and hybrid/on-premise environments.
- Strong understanding of email security technologies, filtering solutions, threat protection, and data loss prevention practices.
- Experience supporting compliance requirements and security frameworks such as SOC 2, HIPAA, and GDPR.
- Proficiency with Microsoft 365 and Google Workspace security solutions, including Exchange Online Protection and Defender for Office 365.
- Experience managing email routing through firewalls, proxies, and mail relays.
- Strong project management skills with the ability to manage multiple priorities.
- Excellent communication and interpersonal skills.
Responsibilities
- Lead a portfolio of enterprise migration projects, ensuring successful transitions from legacy email security solutions to modern cloud-based platforms.
- Design and execute structured migration plans, managing timelines, scope, risks, dependencies, and quality standards.
- Provide expert guidance on enterprise mail flow architecture, including SMTP, MX records, SPF, DKIM, DMARC, and routing across hybrid and cloud environments.
- Support customers in replacing legacy security gateways by leveraging native security capabilities within Microsoft 365 and Google Workspace environments.
- Advise on email security strategies, including anti-phishing protection, threat prevention, data loss prevention, and regulatory compliance requirements.
- Troubleshoot complex mail flow issues and ensure secure, reliable email delivery throughout and after migration activities.
- Deliver regular project updates and maintain alignment between technical teams, executives, and customer stakeholders.
- Develop and refine migration methodologies, documentation, and best practices to support scalable professional services delivery.
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