Director, Patient Services Strategy
New
Remote work flexibility within the United States.Full-TimeDirector
Salary$214,000–$262,000
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Job Details
- Experience
- 9–12 years
- Required Skills
- Stakeholder managementHIPAA
Requirements
- Bachelor’s degree required; advanced degree preferred (such as MBA, PharmD, RN, or PA).
- 9–12 years of progressive experience in patient access, market access, reimbursement strategy, or related healthcare fields.
- Proven experience developing and executing enterprise-level patient services strategies with measurable business impact.
- Strong leadership background with experience influencing cross-functional teams, vendors, and external partners.
- Deep understanding of payer systems, including Medicare, Medicaid, and commercial reimbursement environments.
- Ability to translate complex healthcare access challenges into actionable strategic solutions.
- Strong knowledge of healthcare regulations, compliance requirements, and privacy frameworks, including HIPAA.
- Exceptional communication, stakeholder management, and executive influencing skills.
- Experience using analytics, data insights, and digital solutions to build scalable patient access programs.
- Strong analytical capabilities and business acumen.
Responsibilities
- Develop and lead the strategic vision and roadmap for patient access programs and reimbursement hub services.
- Design scalable patient services models that enhance access, engagement, adherence, and treatment outcomes.
- Establish performance frameworks, metrics, and governance models to support continuous improvement and strategic accountability.
- Optimize operating models, policies, and compliance processes to adapt to evolving healthcare regulations and market conditions.
- Analyze healthcare access trends, reimbursement dynamics, and industry developments to identify opportunities and risks.
- Act as a strategic advisor to senior leaders and cross-functional stakeholders on patient services and access strategies.
- Collaborate with commercial, market access, trade, distribution, compliance, legal, and external partners to develop integrated access solutions.
- Drive innovation through digital transformation and technology-enabled solutions that improve scalability and patient engagement.
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