IT Support Level 3
F
Freelance Latin AmericaIT Support
Venezuela, Bolivarian Republic of. Colombia. Costa Rica. Brazil. Mexico. Argentina, Monday through Friday | 8:30 AM – 5:00 PM | Eastern Time (GMT -5:00) – US & Canada, Bogotá, LimaFull-TimeSenior
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Required Skills
- AWSLinuxScriptingGoogle Workspace
Requirements
- Proven experience providing Level 3 IT support in complex technical environments.
- Advanced administration of Microsoft 365, Google Workspace, or Amazon AWS.
- Strong experience troubleshooting Windows, Linux, macOS, and Windows Server.
- Experience with remote software deployment and endpoint management.
- Solid understanding of networking concepts including TCP/IP, DNS, and local network administration.
- Experience administering email filtering, IT security tools, firewalls, VPNs, backups, and virtualization platforms.
- Strong knowledge of cloud infrastructure and server administration.
- Experience using scripting or programming languages to automate administrative tasks.
- Experience working with ticketing systems and technical documentation platforms.
- Excellent customer service, communication, and problem-solving skills.
- Relevant technical certifications are highly valued.
Responsibilities
- Install, configure, and maintain Microsoft 365, Google Workspace, and Amazon AWS environments.
- Install, configure, and maintain Windows Server and other server platforms.
- Develop and maintain automation scripts using programming languages to streamline IT operations.
- Optimize and scale hardware and software infrastructure.
- Deploy, configure, and manage antivirus, firewall, VPN, and security solutions.
- Administer backup and virtualization platforms.
- Create and maintain technical documentation and knowledge base articles.
- Manage and resolve issues using ticketing systems such as Autotask, Syncro, and ConnectWise.
View Full Description & ApplyYou'll be redirected to the employer's site
