Technical Consultant, Mid-Market
New
R
RampFintech SaaS
Remote (US)Full-TimeMiddle
Salary$151K - $231K; SF/NY: OTE $168K – $231K • Nationwide: OTE $151K – $207K
Apply NowOpens the employer's application page
Job Details
- Experience
- 2+ years
- Required Skills
- Microsoft DynamicsRESTful APIsSaaSNetSuite
Requirements
- Bachelor's degree in computer science, engineering, finance, business, or a related field.
- 2+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment.
- Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows.
- SAP S/4HANA or Sage Intacct expertise highly preferred.
- Comfort working with APIs, integration logic, and system architecture.
- Ability to explain technical concepts to finance and operations stakeholders.
- Strong communication skills: able to translate complex technical solutions into business value and guide customers toward scalable approaches.
- Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering.
- Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership.
- Adaptable and resourceful in fast-paced environments.
Responsibilities
- Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design.
- Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions, particularly involving ERP, HRIS, and API integrations.
- Collaborate with onboarding specialists and implementation leads to support technical workstreams, ensuring faster time-to-value and customer success.
- Work with customers to problem-solve technical hurdles and propose effective product implementations with a deep understanding of integration and configuration options.
- Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture, including API usage.
- Act as a subject matter expert across HRIS and Accounting integration partners, advocating for development in-line with customer needs.
- Troubleshoot integration blockers and guide customers through complex configuration decisions.
- Contribute to internal documentation and tooling that scales support for integration use cases.
- Influence product roadmap by channeling customer pain points and feedback to Product and Engineering teams.
View Full Description & ApplyYou'll be redirected to the employer's site
