Technical Consultant, D365
New
R
RampFintech, SaaS
Remote (US), Remote (Canada)Full-TimeMiddle
Salary$191K - $291K; SF/NY: OTE $212K – $291K; Nationwide: OTE $191K – $262K
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Job Details
- Experience
- 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role; 3+ years of hands-on experience working with Microsoft Dynamics 365.
- Required Skills
- Microsoft DynamicsRESTful APIsAccountingSaaS
Requirements
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
- 3+ years of hands-on experience working with Microsoft Dynamics 365 (Finance & Operations and/or Business Central), including integration patterns and enterprise deployment models
- Deep familiarity with D365 finance and accounting workflows, including General Ledger, Accounts Payable, financial dimensions, and legal entity structures
- Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
- Ability to partner closely with Product, Engineering, and Design on enterprise-driven gaps, influencing roadmap decisions that unlock scale across Ramp's largest customers
- Experience advising on non-standard D365 implementations and edge cases
- Strong communication skills: able to translate complex technical solutions into business value
- Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
- Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
Responsibilities
- Serve as the primary Technical Consultant for Enterprise and Strategic Enterprise accounts running Microsoft Dynamics 365, supporting complex, high-impact customers with multi-entity, multi-ERP, and global financial environments
- Act as a technical advisor to customers and internal teams while supporting high-value implementations and expansion opportunities by guiding D365 integration, configuration, and system design
- Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions involving D365 Finance & Operations, HRIS, and API integrations
- Collaborate with onboarding specialists and implementation leads to support technical workstreams, ensuring faster time-to-value and customer success
- Participate in technical discovery to understand customer D365 environments and workflows, and recommend best-fit Ramp architecture including when and how to use Ramp's API
- Be a subject matter expert across Microsoft Dynamics 365 and Ramp's accounting integration capabilities, partnering with Sales, Product and partners to advocate for integration development aligned with customer needs
- Influence Ramp's product roadmap by channeling D365 customer pain points and feedback to the Product and Engineering teams
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