Dutch Speaking Customer Service Agent
New
GreeceFull-TimeEntry
SalaryCompetitive Monthly Salary
Apply NowOpens the employer's application page
Job Details
- Languages
- Native or fluent Dutch language skills (spoken and written)
- Required Skills
- Problem SolvingCustomer service
Requirements
- Native or fluent Dutch language skills (spoken and written)
- Previous experience in customer service, contact centre operations, or a client-facing role
- Strong communication and interpersonal skills
- Reliable internet connectivity
- Dedicated workspace
- Self-discipline to manage time effectively in a remote environment
Responsibilities
- Respond promptly and professionally to inbound customer enquiries from Dutch-speaking clients regarding energy products, services, billing, and account management.
- Address customer interactions via phone, email, and chat channels.
- Troubleshoot and resolve issues related to energy supply and meter readings.
- Manage payment plans and service disruptions efficiently.
- Deliver a consistently outstanding service experience.
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