Senior Business Systems Analyst

New
United StatesFull-TimeSenior
Salary not disclosed
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Job Details

Experience
7+ years of experience as a Business Systems Analyst
Required Skills
AgileBusiness AnalysisNetSuite

Requirements

  • Bachelor's degree in Business Administration, Information Technology, Computer Science, Finance, or a related field.
  • 7+ years of experience as a Business Systems Analyst in retail, consumer goods, or technology.
  • 3+ years of direct experience with major B2C or B2B eCommerce platforms.
  • 3+ years of NetSuite ERP experience with expertise in Finance modules (GL, AR, AP, revenue recognition).
  • Experience supporting or leading system implementation for international business expansion or cross-border trade.
  • Strong understanding of the full software development lifecycle (SDLC) and Agile methodologies.
  • Excellent analytical, problem-solving, and organizational skills.
  • Exceptional written and verbal communication skills.

Responsibilities

  • Serve as the primary liaison between business stakeholders and IT/Development teams, focusing on eCommerce, NetSuite integrations, and cross-border operations.
  • Conduct in-depth analysis of business processes and identify opportunities for improvement within the eCommerce architecture and NetSuite financial workflows.
  • Elicit, document, and manage functional and non-functional requirements (FRDs, BRDs) for features and international deployments.
  • Develop user stories, process flows, wireframes, and acceptance criteria.
  • Analyze and optimize digital storefront performance, conversion funnels, and customer experience features related to global sites.
  • Define system requirements for eCommerce-to-NetSuite integrations to ensure accurate order capture, AR/AP reconciliation, and tax compliance.
  • Develop test plans and coordinate User Acceptance Testing (UAT) with business owners.
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