Power Platform Technical Consultant
T
TEKenableSoftware Services
Remote in Ireland or the UKFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- Microsoft Power BIMicrosoft SQL ServerC#Azure.NET
Requirements
- Proven industry experience working in software support environments.
- Experience in a .NET programming language, preferably C#.
- Experience in Microsoft Power Platform, including PowerApps, Power BI, and Power Automate.
- Experience with Data, UI, Logic, Data Verse, and Visualisations.
- Strong customer engagement and delivery experience, managing multiple client relationships simultaneously.
- Knowledge of Azure and cloud concepts.
- Understanding of the ITIL framework.
- Strong interpersonal, communication, and decision-making skills.
- Ability to work on own initiative and effectively as a member of a team.
- Strong desire and ability to learn new platforms and technologies.
Responsibilities
- Work on existing Dynamics 365 and Power Platform projects to support configurations and customisations.
- Support, manage and deliver ongoing platform application support with the goal of achieving customer satisfaction and service excellence.
- Accountable for problem resolution and implementation of corrective actions where required.
- Analyse system functions and review functional and technical specifications with team members.
- Understand incoming incidents, replicating these on UAT/QA/Sandbox environments to allow for fix verifications.
- Ensure best practice and a quality approach to customer software support.
- Maintain high standards of customer engagement and services.
- Complete work-related training to obtain relevant Microsoft Certifications.
- Write technical documentation.
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