Benefits Specialist

New
Based in the United StatesFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
2+ years
Required Skills
Customer serviceReportingData management

Requirements

  • 2+ years of experience in HR, benefits administration, or a related human resources function.
  • Bachelor’s degree in Human Resources or related field, or equivalent professional experience.
  • Strong understanding of employee benefits programs, HR policies, and relevant employment regulations.
  • Experience working with HRIS platforms and benefits administration systems.
  • Strong analytical and data management skills with high attention to accuracy.
  • Excellent communication and interpersonal skills, with a strong customer service mindset.
  • Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.
  • Detail-oriented approach with strong organizational skills.

Responsibilities

  • Serve as the primary point of contact for employee inquiries related to health insurance, retirement plans, leave policies, wellness programs, and other benefits.
  • Manage and resolve support requests through HR ticketing systems, escalating complex issues when needed.
  • Process employee enrollments, terminations, and plan changes accurately and in a timely manner.
  • Maintain and update employee benefits data within HR Information Systems (HRIS).
  • Support the development and distribution of clear communications regarding benefits programs, enrollment procedures, and policy updates.
  • Generate reports and analyze benefits data to support HR decision-making and operational planning.
  • Maintain accurate documentation of benefits policies, ensuring consistency across all materials.
  • Assist with open enrollment periods, employee events, and other HR initiatives as required.
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