Dutch-Speaking Customer Success Specialist
New
T
transcosmos (TCIS)Customer Success
The work must be performed within HungaryFull-Time
Salary not disclosed
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Job Details
- Languages
- English (B2) and Dutch (C1)
- Required Skills
- SalesforceSAPCustomer serviceAccount ManagementCustomer Success
Requirements
- Strong communication skills in English (B2).
- Strong communication skills in Dutch (C1).
- Experience in Customer Success, Account Management, or BPO.
- Customer-focused mindset.
- Proactive, organized, and tech-savvy.
- Experience with SAP is a plus.
- Experience with Salesforce is a plus.
Responsibilities
- Build strong customer relationships and drive success.
- Handle customer support through phone and email channels, responding to general inquiries as well as questions related to contracts and invoices.
- Support customers and local teams with contract administration and invoice-related tasks.
- Perform related customer service activities.
- Conduct proactive outreach campaigns.
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