Workplace Operation Lead, SBN
CanadaFull-TimeLead
Salary not disclosed
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Job Details
- Experience
- Minimum 5 years
- Required Skills
- Project ManagementMicrosoft Power BIOperations ManagementMicrosoft Office SuiteStakeholder managementChange Management
Requirements
- Undergraduate degree in Business, Operations Management, or a related field.
- Minimum 5 years of experience in workplace operations, facilities, or team leadership.
- Experience within a complex or financial services environment.
- Solid understanding of operational controls, compliance frameworks, and business continuity.
- Proficiency with Microsoft Office Suite, Power BI, OfficeSpace, and visitor management platforms.
- Excellent written and verbal communication skills.
- Strong stakeholder management and organizational abilities.
- Ability to work independently in a fast-paced, high-demand environment.
- Comfort working in hybrid conditions with occasional non-standard hours.
Responsibilities
- Provide onsite and virtual operational support for employees and visitors.
- Act as a central point of contact for employee and guest inquiries.
- Manage workplace systems including floor capacity tracking, visitor management, and access control.
- Oversee employee experience processes including onboarding support and orientation.
- Maintain security operations including access rights and badge management.
- Monitor and improve operational workflows and governance compliance.
- Coordinate meeting and event logistics and building facilities maintenance.
- Support change management initiatives and occupational health and safety compliance.
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