Academic Advisor (Consultative Sales Position)
New
Remote work flexibility within the United States.Full-TimeMiddle
SalaryBase salary of $65,000 plus monthly performance-based commission tied to goal attainment.
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Job Details
- Experience
- 2+ years
- Required Skills
- Account ManagementCustomer Success
Requirements
- 2+ years of experience in sales, account management, customer success, or consultative advisory roles, ideally in a high-volume or performance-driven environment.
- Strong communication skills, both written and verbal, with the ability to clearly explain complex solutions in a consultative manner.
- Proven ability to manage multiple leads and priorities while meeting or exceeding performance targets.
- Comfortable working in a fast-paced, metrics-driven environment with high outbound activity expectations.
- Excellent relationship-building skills with a customer-first mindset and strong attention to detail.
- Ability to handle objections, resolve customer concerns, and guide decision-making effectively.
- Willingness to work standard weekday hours with occasional evenings or weekends.
- Ability to travel occasionally for events.
Responsibilities
- Engage with prospective and existing families to understand academic needs and recommend appropriate tutoring and college readiness programs.
- Manage a high volume of inbound and outbound outreach via phone, email, and SMS to follow up on leads and drive enrollments.
- Meet or exceed monthly sales targets, focusing on both new business acquisition and customer renewals or repurchases.
- Deliver consultative recommendations that build trust, improve student outcomes, and encourage long-term engagement.
- Provide ongoing customer support throughout the program lifecycle to ensure satisfaction and strong outcomes.
- Collaborate with internal teams and tutors to identify upsell, expansion, and referral opportunities.
- Represent the organization at events, fairs, and community outreach initiatives to generate new leads and strengthen brand presence.
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